CQT feedback meeting

CQT is an organization run by consumers and family members, and our program activities encourage consumers to empower themselves as full participants in service design and delivery.

Our Staff

CQT is proud to have a staff composed entirely of consumers and family members with significant personal knowledge and experience. Our staff is diverse in age, education, work history, cultural background and experience with mental health and illness. CQT works together as a team at every level of our organization. Site Visits are done in teams, reports are written and edited by teams, and the staff is asked to offer feedback on policies and procedures. We strongly believe that we accomplish our best work when we work together.

Contact information for key CQT Staff members can be found here.

Partnering with Consumers

Being interviewed by CQT can be an empowering experience for consumers. As one CQT Interviewer said, “CQT allows consumers to talk in an open way about their experience. There is no hierarchy; no one is judging them or analyzing them. It is this even ground that encourages consumers to talk about their minor and/or major issues. My favorite part of the job is the true exchange that occurs between interviewer and interviewee.” CQT interviews offer consumers a chance to be heard and respected as equals.

CQT Interviewers themselves are examples of consumers and family members who are in recovery, achieving their goals and giving back to the community. After being interviewed, many consumers express interest in becoming a CQT Interviewer themselves! CQT staff encourage consumers to talk to a staff member about their goals, make contact with local consumer- and family- organizations and get involved in advocacy.

Other Activities

CQT and individual staff members are also been involved in a number of initiatives, committees, organizations and working groups in Maryland that are addressing system design and delivery in Maryland, including:

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